Microsoft Copilot and AI
Most AI dazzles in a demo and then goes unused, because it lives somewhere apart from the work people actually do. Microsoft's is built the other way round — straight into Business Central, working on your own data and inside your existing permissions. It drafts, reconciles, forecasts and flags the exceptions a person would miss, all in the screens your team already opens every day. We help you cut past the novelty to the handful of uses that genuinely give time back.
Copilot in Dynamics 365 Business Central
An assistant built into the ERP your team already uses.
Copilot works inside Business Central itself, drafting product descriptions and marketing text, proposing bank reconciliation matches, explaining a variance in a report, and answering questions about your own data in plain language. Because it operates within your tenant and respects existing permissions, people only ever see what they are already entitled to see.
Adoption tends to be quick precisely because there is nothing new to log into; the help appears in the screens your team works in every day.
- Inside the Business Central client
- Permission-aware
- Nothing new to adopt
AI-powered forecasting and insights
Plan from your own history rather than a best guess.
Business Central includes machine learning models for cash flow prediction, sales forecasting, late payment likelihood and inventory replenishment, trained on your own posting history. Forecasts update as transactions post, so the picture your planners and finance team work from reflects the business as it is this week rather than as it was at the last review.
We tune these models against your real seasonality and lead times, so the numbers are trusted enough to act on.
- Cash flow and sales forecasting
- Payment risk prediction
- Demand-driven replenishment
Workflow intelligence and automation
Let the system watch for the things people miss.
Beyond generating text, AI can monitor patterns across your data and act on them: flagging duplicate or unusual invoices, identifying customers whose payment behaviour has shifted, warning when a stock position is trending toward a shortage, and routing exceptions to the person who can resolve them. Combined with Power Automate and Copilot Studio, these become agents that carry work forward rather than simply reporting on it.
- Anomaly and duplicate detection
- Exception routing
- Agentic automation
Everything here connects back to
Business Central.
- 01
Microsoft ERP solutions
One ledger. Every function. A single version of the truth your whole business can work from.
- 02
Microsoft Power Platform
The layer where your ERP becomes the apps, dashboards and automation your teams shape around themselves.
- 03
Microsoft Dynamics 365 CRM
Everything that happens before the invoice, connected to everything that happens after it.
- 04
Microsoft Azure services
The infrastructure underneath everything: secure, current and recoverable, without ever asking for your attention.
- 06
Microsoft 365 integration
Your ERP, where your people already spend their day.
Start here
Want this working in your business, not just on a slide?
Bring us what you run today and what is getting in the way. We will tell you which of these products actually change something for you, and which you can leave alone.